Meet the Team - Calder Gate Repair Orlando

Meet the Orlando Team Behind Calder Gate Repair Orlando

We’re the crew that shows up when your gate groans, sags, or simply refuses to budge. Calder Gate Repair Orlando is independently owned within the Relay Home Co. network, and every technician on this page lives and works right here in Central Florida. What unites us is simple: we fix gates properly, we write down the price before the work starts, and we stand behind the repair for a full year under the 365-Day Done Right Promise. No subcontractor roulette. No vague promises. Just the same faces, the same trucks, and the same standard every day.

Call (850) 338-6230

Our People

Nico Alvarez, Owner & Lead Technician

Nico founded the Orlando location after years of rebuilding gate systems across Florida’s humidity, sand, and afternoon lightning. His specialty is electric gate repair, particularly the moment when a mechanical problem and an electrical problem are actually the same problem wearing two hats. He’s factory-trained on LiftMaster, FAAC, BFT, Linear, Viking, Ghost Controls, DoorKing, Elite, and Mighty Mule systems, which means he doesn’t guess at wiring diagrams; he’s read them. Nico insists on the written price before any work starts because he’s seen what surprise invoices do to trust. Off the clock, he’s usually restoring an old motorcycle or arguing with his smoker about brisket temperature.

Marcus T., Senior Installer

Marcus has spent fourteen years hanging and aligning gates, and he’s got the forearms to prove it. His obsession is the reveal, that consistent gap between gate and fence line that tells you the hinges are set right. In Orlando neighborhoods like Conway and College Park, he’s the guy who points out that a gate that looks fine from the driveway is often dragging a quarter inch on the latch side. Marcus handles full gate replacements and heavier structural work, and he’s the first to say that a gate post is only as good as the concrete around it. He grew up in east Orlando and still referees youth soccer on Saturdays.

Dana R., Service Coordinator

Dana is the live voice on the phone at any hour, which means she’s likely the first person you talk to when your gate won’t open and you’re already late for work. She’s been dispatching repair crews in Orlando for nine years and knows the difference between a dead operator and a tripped breaker, which means she can often talk you through the simple stuff before a truck even rolls. Dana runs the schedule with one rule: every customer gets a live, trackable arrival time, not a four-hour window. She’s a Lake Nona native, a University of Central Florida grad, and she keeps a spreadsheet of every gate brand we’ve serviced by neighborhood so we arrive knowing what we’re likely dealing with.

Sofia L., Apprentice Technician

Sofia joined Calder Gate Repair Orlando after completing her electrical training, and she’s already earned the nickname “Loop” for her skill with loop detectors, the buried sensors that tell a gate when a car is waiting. She shadows Nico on electric gate repair and handles safety edge testing, the photoelectric sensor checks that keep an automatic gate from closing on anything in its path. Sofia grew up in Kissimmee and takes care to explain every repair in plain words because, as she puts it, “Nobody should need a translator to understand their own gate.”

One Standard, Every Job

The Relay Standard isn’t a slogan; it’s the sequence every one of us follows from the first call to the final invoice. You get a live person on the phone at any hour, a background-checked technician in uniform with a real arrival time, and a written price before any tool comes off the truck. During the repair, we send before-and-after photos so you can see what changed without leaning over our shoulders. When the job is done, you get a digital invoice you pay from a link, and every repair carries the 365-Day Done Right Promise in writing. If it’s not right, Calder makes it right. If the repair fails within the year, we come back at no charge. That’s true whether Nico, Marcus, Dana, or Sofia is the one at your gate. Orlando deserves gate repair that treats a broken opener like what it is: a real problem with a real fix, handled by real people who answer for the work they do.

Who answers the phone in Orlando?

Dana, our service coordinator, answers calls live 24 hours a day, 7 days a week. You’ll never reach a voicemail or an answering service. If it’s a gate emergency, she can start the troubleshooting conversation on the spot and get a technician dispatched to your Orlando neighborhood with a live, trackable arrival time.

Does every technician handle all nine gate opener brands?

Nico is trained on all nine brands we service: LiftMaster, FAAC, BFT, Linear, Viking, Ghost Controls, DoorKing, Elite, and Mighty Mule. Marcus and Sofia work under that same standard, and Dana routes calls so the right technician arrives for the specific gate system you own. That matters in Orlando, where one street might have a LiftMaster swing gate, a Viking slide gate, and a Ghost Controls kit, all within sight of each other.

Can I request a specific technician?

You can ask, and we’ll do our best to honor it when scheduling allows. Every Calder Gate Repair Orlando technician follows the same Relay Standard, so the written price, the 365-Day Done Right Promise, and the free second visit if a repair fails are guaranteed no matter who arrives at your gate. Call (850) 338-6230 and Dana will tell you who’s available for your neighborhood.

Written by Nico Alvarez, Owner at Calder Gate Repair Orlando, serving Orlando since 2009.